Privacy Policy

Your privacy is important to us. This policy explains how we handle your data.

Last Updated: December 10, 2024

GBE Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Request a quote or service
  • Subscribe to our newsletter
  • Contact us through our website
  • Apply for a job

This information may include your name, email address, phone number, company name, and shipping details.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process shipments and deliveries
  • Send you tracking updates and notifications
  • Respond to your inquiries and support requests
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing and delivery partners.
  • Business Partners: Companies we partner with to provide joint services.
  • Legal Requirements: When required by law or to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability

To exercise these rights, please contact us at privacy@gbe.sa.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@gbe.sa
  • Phone: +966 11 234 5678
  • Address: King Fahd Road, Al Olaya District, Riyadh 12211, Saudi Arabia